Privacy Policy
Effective date: October 20, 2025
This Privacy Policy explains how ChauDuong ("we", "our", or "us") collects, uses, and protects your information when you use the alexa smart owl mobile application ("the App").
Information We Collect
- Account and Contact Data such as your email when you sign in or contact support.
- Usage Data including app interactions, screens viewed, and basic analytics.
- Device and Logs such as device model, OS version, crash logs, and IP address.
- Optional Data that you choose to provide, including feedback and attachments.
How We Use Information
- Provide and improve app functionality and performance.
- Troubleshoot issues, prevent abuse, and strengthen security.
- Send updates, notices, and support responses.
- Comply with legal obligations.
Sharing and Third Parties
We do not sell personal data. We may share limited data with service providers only for app operation under proper data protection terms.
Data Retention
We retain data only for as long as necessary for the purposes listed in this policy unless a longer period is required by law.